Luvme Return Policy: Shop with Confidence and Satisfaction
Luvme Return Policy: Shop with Confidence and Satisfaction
Luvme is committed to providing our valued customers with an exceptional shopping experience. As part of this commitment, we offer a hassle-free Luvme return policy to ensure your complete satisfaction with every purchase.
Return Period and Conditions:
- You have 30 days from the date of delivery to initiate a return or exchange.
- Returned items must be in their original condition, unworn, unwashed, and with all tags attached.
- Final sale items, such as clearance and discounted merchandise, are not eligible for return or exchange.
Return Methods:
You can return items via two convenient methods:
| Method | Steps |
|---|---|
| Contact customer service for a prepaid return label. Pack the item securely and mail it to the provided address. | |
| Store | Visit any Luvme store with the item and receipt. Our friendly staff will assist with the return. |
Refunds and Exchanges:
- Refunds will be issued to the original payment method within 5-7 business days of receiving the returned item.
- Exchanges are processed within 1-2 business days of receiving the returned item.
Helpful Tips and Success Stories
- Keep your receipt to facilitate a smoother return process.
- Contact customer service if you have any questions or need assistance with your return.
- Utilize the Luvme return policy to shop with confidence and try items without hesitation.
Success Stories:
"I purchased a pair of earrings that didn't match my expectations. I contacted Luvme, and they promptly sent me a return label. The refund was processed within a week." - Sarah J.
"I ordered a dress that was too large. I took it to a Luvme store, and they exchanged it for a smaller size without any hassle." - Emily B.
"I received a defective product. Luvme was very responsive and immediately shipped me a replacement." - David H.
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